Customer Ratings & Reviews

not worth the electrons it is printed with I paid $40 for 4 years protection and replacement and they want to charge me $60 to ship it? RIP OFF by A RIP OFF COMPANY. NOW I HAVE TO TRASH THEM EVERYWHERE.

Replacement plan is great excpet for the fact that if anything physical happens at all its useless as any sort of physical damage isnt covered. You're better off saving the money you'd spend on the best buy geek squad plan and relying on the manufacturer's warrenty. This is because the geek squad plan doesnt cover anything that the manufacturers warranty doesn't cover.

Bought it to protect my device. Just being cautious if anything happens

Luckily I never had to use this! Was a great piece of mind though. I’ve had to use one before.

Don’t really much help when you needed. Not sure if I want to purchase in the future.

I haven’t used it yet but hopefully when I do it’s good I’ll keep ya updated

Never needed too use this service. I'm sure its well worth it.

I haven't had to use this yet but it's nice to have. It is expensive though. I'd like to hear what others have to say about i .

This was extended protection for a telescope that I purchased as a gift.

My son has less than a year with his computer and had an accident with the monitor . We went to see if they can fix it or replace it with the extra money I paid for the 4-Year Geek Squad Product Replacement but they didn’t try to fix or replace it . They said doesn’t cover the damage and they couldn’t fix it to go to a 3rd party instead or buy a new one .Not nice

I don’t know anything about my warranty that I bought but I’m sure it’s fine.

The warranty is good have all my products that I buy from Best Buy under it

Never been a fan of them, they’re reasoning for everything is it’s a virus.

Had to send it back! No sound, and not comparable with Bluetooth!

Do NOT purchase open box item even if it states “in excellent condition. New one was not available. Received the monitor, it was filthy, had Samsung HDMI cords, & screen does not work. It has volume but the screen goes black with in 2 mins of being on and remains that way. This monitor was in far from excellent condition especially when it was only $20 cheaper than a new monitor. This monitor should NOT have been sold at all! Terrible customer service and sales on Best Buy’s part as well!

Haven't used it yet so I don't know. Hopefully it will be worth it.

It's not often I can get a 4 year warranty for a minimal cost. In happy.

Not used yet, however this is as good a safety net as possible.

I don’t how this work I never knew I had it I need to check it out

So much misinformation surrounding this warranty whether it be in-store or online agents I spoke with. In the end I prematurely used the warranty and they wouldn't offer a repair or a replacement so I was stuck with in store credit which is not ideal...