Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4380 reviews
(4,380 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever if you insured a tv or a monitor you are better off saving your money
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the service. They damaged one of my computers.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
This is a just in case purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchase this in case of a power surge. It doesn’t cover accidental damage.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cover accidental and they refused to provide accidental cover to me
This review is from 4-Year Geek Squad Product Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had not asked for this when I purchased, seeing it on my bill now. Sleaze.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.now i’m stuck her with a cracked screen definitely not worth purchasing
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy Their Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again, I was told the warranty would not cover the problem after being sold a "Replacement Warranty".
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy it. I get damage easily it is hard to fiv it
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I take advantage of all the best benefits Best Buy offers! Quality of devices, extra warranty coverage, the Geek Squad (they’re amazing) and the ease of using my BB card. I’m a repeat consumer!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Totally Worth The Extra Coverage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad I added the Geek Squad Protection Plan. Stuff happens, and it’s nice not having to worry about repair costs or headaches if something goes wrong. The process is easy, the staff is helpful, and the peace of mind is totally worth it. Would definitely recommend.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 5 year warranty on a 49” Samsung G9 that took a crap 4 months before expiration and the exchange for an upgraded monitor was easy and hassle free. They took the full price of the old monitor off the new!
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
One of the best protection coverage out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my old $1500 monitor 2 years ago and I got burn in on my OLED so they went ahead and gave me a full refund 2 years later…one of the best warranty/protection coverages out there.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really nice to know that I have the protection for some of my more important electronics like a new monitor.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is worth the purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Geek Squad Protection on tech items. It came in very handy at one time when a router quit working in the last few months of the protection and was able to get a better router.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quaility, adjustable, looks great too. No complaints, never had an issue
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this service to just make sure you’re covered going forward with your product
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
goated for replacing things that break often
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They replaced my mice after it was double clicking with no questions asked and gave me store credit to replace it. Mouse was a gpro superlight always getting geek squad. but a bit pricey sometimes for monitors and tvs.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think that a 4 year protection plan for $30 is a very good price for what I got. Definitely worth it just in case anything happens to my monitor.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must add
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case something happens to my item. You never know.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the 4 year geek squad for our monitor. I had purchased the geek squad insurance many times, and never had any issues
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend