Customer Ratings & Reviews

I bought Geek Squad 4 yr accidental insurance for my monitor. i have used the accidental insurance before on one of my computers. They took it right ask what was wrong with. they took right in for repair with no hassles. I like the repair geek squad did to my computer. fixed and no problems. I would recommend geek squad accidental insurance to all who buy computers, printers and monitors.

This product replacement is kind of pricy for something you will probably never use but I recently bought a monitor from a competitor and immediately damaged it within the first week. They would not help me at all and even kind of mocked me about it for not buying the replacement plan. (Staples,... and they lost my future business as a result) Having lost so much money on the last monitor I decided to buy this one to reduce my risk going forward even though I've set up things to prevent damage from happening again. If you dont get it I wish your monitor a safe life.

Amazing support from a quality service. Very happy this was included with my product

Wow! My screen lost power and would not work several month's after I purchased it. I brought my monitor back and Geek Squad took care of it in the most professional way that I could imagine. Highly recommend Geek Squad!

If you are ever in need of help they are always right there to help and give you support. Great company reliable.

Beautiful screen, plenty of smart apps, great for coding. The big drawback is the input “sensing” Can be downright terrible or slow at best. Sometimes it works right away, other times if you wake up your laptop it could take 15-30 seconds to connect. Samsung could do much better. The slightly older model number was unusable, but this model at least works.

Who doesn’t like something new, always nice to have some insurance

Great monitor i went from a 27 1440p to this 32 inch i love it for rpg games or some fps game not great for competitive shooters but its works for me i love the image quality and HDR looks nice

My sister breaks everything she touches so I have to be careful

I would not purchase an expensive item and not have warranty on the item. For the price I think it is worth it.

I loved this monitor while it worked. At the time of purchase, I paid about $400 and it was worth every penny. It had great colors and viewing angles. The adaptive sync function worked pretty great with both Nvidia GPUs I used it with, although I did run into an issue of the screen turning black occasionally for reasons that I still haven’t been able to identify, but I have experienced other AMD Freesync monitors exhibiting this behavior with Nvidia G-Sync and this one in particular is certainly not certified as G-Sync compatible. I absolutely loved the size and the curve of the panel. This was my first ultra wide gaming monitor and I find it difficult to go back to flat panels. It really helps immerse you in the content on display. I also like the little included features like an on screen FPS counter and an aim point overlay. This biggest gripe I have and the reason for one star is that this monitor just stopped working one day in the middle of a gaming session. It still powered on. Audio still passed through to the built in headphone jack. Even the panel backlight was still running. The LCD panel just turned off and never recovered. Even the OSD menu wouldn’t appear. I tried several cables and two different computers before giving up. Apparently this particular family of monitors from AOC has a potential defect for this exact type of failure. In my case, it lasted a year and a half. Luckily I had a Best Buy protection plan and took it into the store. They handed me a store credit for what I paid for this monitor and I took the chance to upgrade. Even though AOC usually has a good track record with their monitors, I would recommend staying away from this specific model. If you do decide to pick it up, get a protection plan to go along with it because you are rolling the dice on a dud.

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

Geek squad protection is a must for clients! The monitor was flickering and had some dead pixels and they replaced it for a brand new because of the protection.

I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.

Honestly, I usually pass on buying the add protections. However, any questions or issues they were there to support me in my time of need. Knowledge, sharp and courteous. Definitely worth it.

[Employee of bestbuy] This protection has saved me so many times. I always get 2k monitors and sometimes they have pixel issues. This protection has given me the opportunity to replace the broken with a new one multiple times. I would recommend this to anyone.

Geek squad is the way to go for expensive electronics that are hard to repair.

I always get the Geek Squad coverage! Bring it in towards the end of your plan when you start to notice the things that are breaking on it and get it swapped for a newer one!

Got the protection plan for my Alienware 34dwf. Recommend buying from Best Buy instead of dell. Best Buy will replace your item with a brand new one, dell with give you a slightly used open box.

It's a great service from best buy, I had talked to them about the kind of work they do.