Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4352 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,352 reviews
  • Rated 5 out of 5 stars

    Helped us several times!Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not tried yet. However, it was an excellent deal for the price and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the geek squad protection. Would recommend it to ither customers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All it is is a money scam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel once you buy a protection plan. You should be able to call or get help or replacement anytime. Anything, not just if something goes wrong, because it's a malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hope I never need it. Thanks for the advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service. Always helpful when I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. I always buy their warranties because they stand behind them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and services. My son absolutely loves this monitor. Great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Product Replacement Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for quality product. I'm a satisfied customer with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting the Geek Squad protection plan so you always know your gear is protected!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If you can get 4 year get it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a lot happens in 4 years you don't think of. After about 3 years I started hearing weird noises in my computer brought it in they replaced all the fans. The great thing about the protection plan is they help you even for small things that minor changes will make it just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me figure out what was wrong with my tablet, always with a smile on their face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good monitor I like the adjustable settings I also fancy the other models with height adjustable while still having the same features as the latter showing how they take time to cherish the past and make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is too good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality I wanna buy for my daughter too brightness no bother good for kids too I love it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors

    I would recommend this to a friend