Customer Ratings & Reviews

Always have to have geek squad protection anything happens take it back for repair or replacement for same or lower price product on the spot

I would highly recommend geek squad protection especially on more expensive items. It means a ot to know best buy has my back!

The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

Just applied to Greek squad definitely nice to half good support staff for dealing with my software issues if needed

Great Purchase they covered a monitor that would have cost me hundreds to replace in a year thank you for the service

Great program for this type of devices. It is always good to know that you have the chance to get a new monitor if it stops working.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

I haven’t had to use geek squad on my current gaming dell monitor, But I never have a hesitation Buying geek squad it is a must for non-Apple products. They take amazing care of their customers

Really good Replacement warranty not most places offer you this normally they have you contact the company that made the item and have you deal with them instead and with geek squad you contact them or go to a best buy were you purchased your item and they assist you on the spot all.

I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

Absolutely the best i really loved the bilingual customer service

All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

Great service! When in doubt about anything technical. These guys get the job done!

Amazing it’s just what I was looking for it’s pricey but when it’s on sale it’s worth it

I have bought the protection plan with all of my electronic purchases at Best Buy. I always hope that I won't have to use it, but it has been a lifesaver on a couple of occasions and well worth the money. The Geek Squad is easy to work with and I have always had good experiences.

Perfect service, i was able to get my replacement on a fast paced manner without affecting the repair quality

These warranties are amazing, especially when some products are duds Steiger out of the factory

Always nice to have an extra piece of mind for electronics, home appliances, and home entertainment.

[Employee of bestbuy] Honestly wouldnt buy anything here without it! Geek sqaud is great and replaces the item if it cant be fixed