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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4292 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,292 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy guarantees for products that are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service extremely helpful and full of knowledge made my exchange quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the only geeks you need in your squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to insure continued excellence. It’s a must for tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Monitor for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have No issues so far! The KVM Switch is amazing!! especially for dual pc users. Works fantastic with the PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are great fast and reliable for any of my best buy products

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    good gaaming monitor

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a amazing product i would def recommend if u want a good gaming monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good considering the fact that I needed a replacement due to an issue with my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have the protection and not need it, vs needing it and not having it. Staff always explains the process and ease of the protection, so definitely worth it when protecting your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can buy! If you’re investing a lot of money into some high quality items, this is a no brainer. It’s more than paid for itself and if you don’t need have to use it? At least you had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry I always make sure to have some kind of insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useless unless needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little to no use for this service. I was peer pressured into getting it by a Sales Team Member when i purchased my Gaming Monitor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really take care of you in terms of replacements or lending a hand. I've used this service multiple times to protect my devices, and it pays off every time. I recommend it for anything technologically related.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curved monitor is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new monitor uses it with his new PC I loved it so much that I bought my other grandson one for his Xbox gaming system I love the sleek curved screen and the Picture quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints this protects against oled burn in too so it’s essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty. Do it. You'll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good thing to invest in this protection plan, especially with all the electrical issues in my area.

    I would recommend this to a friend