Customer Ratings & Reviews

Worth having the purchase protection. Peace of mind

I paid $9.99 for a 4-Year Geek Squad Product Replacement for my Acer monitor that I bought for $75. This is cheap and I just have a bad feeling this monitor won't last me more than 3 years so if anything ever happens, I would get a replacement at no charge. Great purchase!

I have not had to use them at this point and maybe I never will.

I am so happy with the purchase of this monitor. The display is clear and colorful with the pixels that it displays. Great price.

Glad they offer the warranty my kids are so clumsy and geek squad comes in handy as always.

Unless you are just lucky, the quality of many of today's devices just isn't the same so if you can afford the extra cost upfront- get the GSP to save on a big loss later.

I suppose I won't know until I need to use it, but hopefully that day doesn't come. It's nice to know I don't have to worry for a while if something goes wrong with my screen.

I buy almost all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

Having protection is a no brainer. No technology is perfect, so by having the option to replace our fix if something goes bad, is highly recommended.

I haven't been able to use the full capabilities of Geek Squad but their service from what I have experience has been great!

I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

You never know if you need it until its too late. Having it is better that not.

Set up for daughters new gaming system was super easy, she loves it

This has always been a must purchase when getting higher dollar items.

I did end up using it for an item that burned out in 11 months since purchase...went in with the item, gave them my phone number and they got me a new one. No hassle no stalls. They let you get the same thing or something better just pay the difference.

Best buy has always been my go to page for anything tech. Never had issues and it's always a pleasure when I've needed them.

I wasnt explained much about it but it was for a long period of time so i thought it would be a good idea. I will probably forget about it before its useful but whatever!

I’ve not used the service on these products and hoping I don’t ever have to. Only because, the product should be great on its own and not require a service plan. That being said, I ha e used geek squad in the past for something else and my experience with them was great. Great customer service and the reps were very knowledgeable. Highly recommend!!

A must have with todays electronics. And its alot easier dealing with best buy than a company across the seas.

Amazing service with care and attention, resolved every problem