Customer Ratings & Reviews

Have liked all my Geek Squad service. Have it for all my electronics equipment, also washer and dryer , and they have worked with me on all.

Geek Squad protection is great piece of mind for my electronic purchases from Best Buy. When needed, the service is easy to use and worth the price.

Agents insured my safety as well as their’s. Worked quickly affectively and cleanly. Will have them back to hook up sound bar and stereo system.

We needed a printer we found it we bought it and we enjoy it thank you

This is great in cases where computers malfunction after the warranty or in warranty as well. For instances of viruses shut downs, malfunctions, blue screens/computer shut downs etc

Always a good buy with electronics. Would recommend for anyone to get.

We almost always but the Geek Squad Product Replacement Plan, of course especially for electrical components. It just gives us peace of mind.

Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

I feel that this is a must! If you are having an electronic you need protection and they responded so fast and the service is amazing

BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

Highly recommend with higher ticket items. No sense in spending good money and having it break down outside of warranty

Friendly staffs and quick overlook. The person whos can be trusted for all your electronic equipment's.

They always fix all my tech I buy from Best Buy and even though the prices are a bit high, they are great at what they do.

Right now I have not used the geek squad for my product. But I purchased it just to have a little more insurance just in case something happens along the way.

Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

Great people who help you out when a problem comes up

Good to have a piece of mind knowing there’s a replacement if needed and Bestbuy standing next to there word.

Very helpful staff and great price. Very good policy

This service is excellent. I have used it many times through the years and the technicians have been top notch and always fixed the issues.