Customer Ratings & Reviews

It was great to have. Had a problem with my HP printer. Brought it back it was extremely easy to get a replacement without any problem.

I have had good experiences in the past with geek squad, so far no issues with the printer.

My Oled screen went down and the Geek Squad fixed it at my home. Fast clean and professional with personality was very pleased.

I hear if you run into a problem, you definitely want to have geek squad replacement, especially on a printer. Hope I don't need it, but if I do, I will be happy I have it

Geek squad is awesome. If you doubted them you are crazy. You’ll never go wrong with these guys. Awesome servers.

This is a great piece of mind for the price. I have not had to use the service. The set up was pretty easy, It's just good to know I have this if I need it.

Complete installation & demo of product. Agent called before arrival, arrived on time, was very efficient & patient.

The computer is exactly what I was looking for, it is light in weight very fast and easy to set up and use. I would highly recommend it to anyone looking to upgrade.

The warrenty has worked well for me. The Mic on headset started cutting out took back to store and they gave me a new one on the spot

Always. Never without when I make a big purchase. Best Buy abides by it.

I love geek squad they are so helpful and are always on point with services

GEEK SQUAD is the best money can buy. You are foolish to buy a computer and not GEEK SQUAD

They always help when my product broke thank you guys

i’m glad they have this available in case anything happens to the products i purchase!

Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

Every time I have problems with my computer I know I can call Best Buy‘s geeks quad and they take care of everything I need

These agents are great. Very knowledgeable. I always buy Geek Squad protection.

This was purchased along with the product as this was a gift. Never hurts to have a replacement policy for an item that can readily break by simply dropping it.

I always get a Geek Squad warranty for all my purchases that require to plug in for power. You never know when a product is going to fail and this gives you peace of mind.

Used to go with a different warranty company bought this from Best Buy this time. Price was better and no having to send it in for repair or replacement, if needed.