Customer Ratings & Reviews

They provide excellent customer service , I had problems with my grandson computer . They worked on it and it was as good as new. Best service to have .

I always buy the protect plan with everything. It’s helps a lot. Covers the kids things and that is a great feeling.

I always buy the protection plan because you never know when you may need it and when you do need it, they are always willing to fix or replace.

The guys did a great job setting up my new laptop. Needed Ms office installed and driverfora newly purchased HP printer.

I have a robot vacuum that just broke will return it in the coming days and i will see how good this coverage really is

I got the Geek Squad as replacement plan for a headset, and it replaced the damaged headset without any problema.

Inexpensive to insure with the geek squad---- never know when something needs looking at.

This printer is awesome and reliable. I can print from my cell phone from anywhere. Photos printing is amazing.

Have used this program to replace headsets on more than one occasion.

A good idea as a service plan of you have either 1 expensive computer, or several that are routinely used.

Easy and simple, no hoops to jump through. Walk in show my receipt and product at the service desk, blue shirts take care of the rest. Perfect.

I have not had to use the warranty, but I know those who have. Its better to have it than not, but sometimes not worth it depending on the sale price.

Replacement plan for item. We have not had to use the Geek Squad for this but have in the past and love them.

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

Excellent protection program. Best Buy is the best in protecting your big purchases

My family knows the value of a protection plan. Well worth purchasing.

love the geek squad service and their responsiveness. I buy the protection plans for all my products from BB

Geek squad protection is always a good buy on your pricey electronics in case anything happens they get it covered.

I have never been sorry I use the Geek Squad service. They are informative and always there for me without a fuss.