Customer Ratings & Reviews

they fixed or replaced any thing i had bought from them just one idem i had and i buy a lot of stuff from them and will buy more

Always good to have this and is not very expensive to have. I have had very seamless experience in past for products i had issues and had geek squad protection.

Its good to have the satisfaction of knowing there is a squad backing your service corner.

I got the protection for my printer that really sucks, so it’ll be nice when it stops working to be able to get it fixed or get a new one. Printers are SO unreliable and so poorly manufactured, so I would highly recommend buying protection for them. I own tons of electronics and never buy protection, except for my printers. I’ve lost too much money to broken printers.

Geek squad is a great value when you need it it’s very easy to access

Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

When our much appreciated HP home printer suffered an unexpected mechanical issue recently we were fortunate to take it back and replace it with an updated version, no questions asked, because we had purchased the 4 year warranty. We thanked our lucky stars that we had made this decision. The relatively small additional cost was more than covered by the value of the new, updated version.

Geek squad is top notch, when I need help they are ready.

Great pinter, while it worked. Died after a year. But it's good on ink if you are printing lots of pages

Sales Representative was very helpful and knowledgeable about the product. Sales Representative was patient and did not rush me or pressure me to purchase.

I had a Rival 650 mouse but the glue that held on the pads started doing weird things. The pads would slide around and the glue would squish out a bit and collect dust. All I had to do was bring in the mouse, the usb and cable to the geek squad counter at Bestbuy, explained the situation, and they took the pieces (even though I was missing a couple of the weights), and gave me store credit. I'm getting their protection for everything I get at Bestbuy from now on.

I think this is amazing great customer service and quick service

So far, so good works every time connecting to my phone, which i do most of my printing off of (iPhone and samsung). Occasionally my nitro gamer laptop purchased from bestbuy ... i have printed pictures on photos film paper and also tons on documents for business purposes, i recommend this printer...

Anyone buying a printer should get this plan. Originally we got it because we thought just before the two years we would trade in our old model for a newer one since the plan covers it. Instead this plan saved the day as the OfficeJet Pro 8760 we had was a NIGHTMARE. 2 printers that would not connect wirelessly to anything even though HP swore to us that they tested the second one they sent us as a replacement. With this plan we were able to find a different printer that now works great and it took all of 10 minutes in store to get the swap done. If you buy a printer get this plan!

Haven't needed it yet so that's good. I hope we won't need it. Insurance only

Great to know that if it breaks I will get a free replacement if it can’t be fixed

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended

Im not gonna worry for my printer for 4 years with this protection, very happy with this extra coverage for cheap.

Fortunately, I have not had to use the warrantee but I purchased it for peace of mind. The Epson I purchased less than a year ago died and I was not willing to go with the cost (shipping) and aggravation of shipping back to the factory and waiting for weeks to get the problem resolved. With the warrantee, I can walk a defective unit into my local Best Buy and be back in operation in hours instead of weeks. I don't usually buy or recommend extended warrantees but my recent experiences with printers dying too early make this a suggested expense.

It’s nice knowing that if anything happens to my printer Geek Squad has my back!