Customer Ratings & Reviews

The geek squad is able to answer all questions And they are very knowledgeable

The Geek Squad representatives always proved excellent service!

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

I feel comfort in knowing that I have the back up of the Geek service.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

They were super helpful, very knowledgeable!! A+++

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

Have to send it in for any repairs. Major drawback!! Read your warranties limitation.

They are very smart and helpful i an glad they are there to help grate service

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

Worth it . Geek squad is there to figure it out . If you can’t

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

Works great and great deal and helpful employees! Thank you very much!

not pleased with a et 2800 printer and allowed to upgrade with no hassel

Gooooddddd ……..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!