Customer Ratings & Reviews

Its usually hit or miss but you never know when disaster will strike. I believe if the value is there not only will the extra warranty save you much time and money, I have gotten upgraded because the product has been discontinued. If you can afford the extra cost I would definitely recommend taking the chance on geek squad.

Product replacement is something that everyone should consider. depending on the merchandise that you purchased at Best Buy they seem to have such good quality products sometimes you may not need a warranty. I have been very pleased and my family with Best Buy products and I highly recommend it to anyone and everyone

Now that most electrical products are recycled rather than repaired it's good to have protection for 4 yrs and this replacement coverage is the best way to go.

Don’t waste your money on warranties with Best Buy because they’ll find a way not to give it back to you

I always find value in the Best Buy warranty. Highly recommend

Really, let's be honest; you would be foolish to purchase a product with this protection plan and not get the plan. The complete coverage of these plans almost assures that your product, for the specified time period, will be protected. Who doesn't want that peace of mind? Who really wants to try to get the manufacturer to own up to making a product that failed? (and wait for the process to go through if they actually do!)

As a small business owner, it’s imperative to have protection on my purchased equipment. I purchased a scanner which jammed and wouldn’t scan the # of pages as advertised. I was able to rerun and purchase a new highly effective scanner after. Geek Squad made it a cinch to return/refund for a better product.

Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.

I got the geek squad service as assurance for my 14 yr old. He can be rought sometimes and I feel this service will give us a piece of mind in case something goes wrong. Get it!

Good value for the money. Hope I don't have to use it, but nice to know the Geek Squad has my back;

At first, I did not think this would be worth the extra money and thought it was more of a sales thing. But since I have had it I have used it more than 6 times for my TV troubleshooting, Cell Phone, I had my Laptop tuned up and it saved me a lot of money. There were products that I purchased that included free shipping and hull away. It a great option very glad that I have it.

Your agent came and helped with our sound on the TV, installed the new printer and made sure all was working properly. He was very nice and friendly and answered all of our questions.

I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks

They offered me protection service for my products, which is important for the customer to know that they can count on additional protection for their products

This is the only store-sold warranty I ever buy and it actually comes through when you need it. They are true to their word and actually fix or replace the product as promised...no probing questions or trying to get out of honoring the warranty. It's absolutely worth every penny.

I used this right before the geek squad plan expired and they simply put the credit on my account and I went and got a new case. For the case to cost $150 and them replace it without the blink of an eye it’s worth it. When you replace it out you can add another plan for the cost of the plan on the replacement case and cover yourself for another 2 years. Worth the money so don’t hesitate to get it.

I purchased an HP Tango printer last year and have really enjoyed using it. It is lightweight and fast. I liked the promise from Geek Squad that they would replace it for me if it broke down within the 2-yr. mark. So far, the printer has worked great, but it gives me peace of mind to know that it can be replaced if it gets damaged!

If you’ve been around technology long enough you’ll find out after awhile computers and accessories will start to have problems. It’s nice to know you could head down to the geek squad and get replacements instead of spending hours troubleshooting electronics yourself. If it’s within budget geek squad replacement can save you a lot of headaches especially if you have something important to work on.

I got a gread deal having geek squad for two years. I havent used it for my printer yet but i know they are reliable.

4 year replacement option is awesome! Geeksquad makes a replacement an extremely easy process for the consumer!