Customer Ratings & Reviews

Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty

Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value

I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

Best service there is! They are awesome at what they do and will get the job done in a timely manner. They had to switch out my printer as well as fix my laptop.

I had meant to write my review at time and unfortunately forgot. I believe the Sales person’s name was Eric. He was with the Geek Squad. He was extremely helpful and prevented me from messing up my computer. I really appreciate good service because I do not tolerate rude sales people. They should be in the back office if they can’t deal with the public.

This is great to have and a great value as we know anything can happen as un foreseen things happen. It is a comfort to know that you have reliable protection in place. Gives you a level of peace of mind. Without it , it can be very costly the repair bills and or replacement costs.

I bought this 2Yr Contract to protect an item I purchased for a client. So far the unit has performed flawlessly. NO issues to report. However; I know that Geek Squad will stand behind the 2Yr Service Contract should the need arise. Thank you, Best Buy, and Geek Squad for being there.

I left squats. They’re the best and can take your stuff. It’s in case get damage.

Geek squad protection gives you piece of mind that Best Buy stands by the products they sell

I accidentally pulled the Canon Printer off the book shelf it was sitting on with my oxygen tubing. Thankfully the Geek Squad Warranty allowed me not only to replace it but to get a newer model of the Canon Printer and I only had to pay the difference. GREAT WARRANTY!!!!!

I haven't used geek squad yet,but I do want my free ink, because it already says low ink( black ink cartridge, ad promised 3 months free ink, 21 days ago we installed the ink and started printing in the new printer, app say "low ink", HOW CAN I ORDER FREE INK?

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

Purchased replacement policies on both a DSL modem and a wireless router. Not much $$ for the additional two years' coverage - especially given the track record of DSL Modems. Turned out to be quite handy when the modem did fail, and I was able to replace it easily. They even replaced the replacement warranty, since the modem failed early in the term. Thanks, BB! Having said that, this product may not be suitable for all purchases. As with anything, do your homework on the covered product your purchasing, and determine for yourself if the additional outlay for the extended replacement warranty is worth it or not.

I WAS SO HAPPY THAT I GOT THE GEEK SQUAD 2 YEARS PROTECTION/REPLACEMENT POLICY FOR THE AIR FRYER THAT I GOT MY SON FOR CHRISTMAS LAST YEAR. THE REPLACEMENT PLAN CAME IN VERY HANDY WITH THE AIR FRYER WAS GIVING THEM PROBLEMS IN INTERMITTINGLY SHUTTING OFF.

I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.

Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

I got this warranty on my HP printer. So far my printer has not giving me any problems! I haven’t had to use my warranty but it’s really great to have.