Customer Ratings & Reviews

The agents installed it quick, and connectec all my devices very professional

Geek squad is the best coverage around. They have always been able to fix or replace any item that has been covered.

On items that can break easily you cannot beat the warranty. I buy a lot of expensive electronics and I buy the warranty and have had 3 issues over the last 12 years and the replacement was instant. And if you are an elite plus member they even refund you warranty money if you do not replace the item

They offered me protection service for my products, which is important for the customer to know that they can count on additional protection for their products

Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

We haven’t had to use this yet. Hopefully everything goes as advertised

Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!

I'm not normally a fan of product replacement plans but I have found that for computer printers they are a good deal. Many of my past printers have conked out within a year or two and need to be replaced. With the low cost of these replacement plans, they have definitely worked for me. I had no trouble getting my money back so I could buy a new printer.

I think the price was right. But I am not able, at this time, to review the protection since I haven't had to use it.

Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

Best thing I ever did not matter what the problem I don’t have to ever worry they will help me with everything and if it’s not them they will gladly supply the 800# you need to get to the help you do need. I have contacted them for so many things worth every penny.

This is the best thing and reasonable price to purchased. Especially when you have kids and teenager. Not only that but things that easy break. They just pull up your account or have your receipt. They just replaced it for you. Really simple and your cover no longer active when it replace once.

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!

Up, Up and Away, Stay Ahead of the Lurking Possibilities of a Downward Spiral. Take the GEEK SQUAD 4 Year Product/ Protection Plan. Like the Air Balloon the plan will take you, Up Up and Away, just by Geek Covering Thy (Product & Services) & Yourself !

Geeksquad for small appliances is the best investment. There is no trying to fix it they just replace it. Saves time and money. You just need to add the new plan to the new appliance that you exchanged it for.

Warranty Best in the game Love my printer always running to help you with any of your returns

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

The geek squad team was excellent in setting up my tv. It was a bit complicated because my previous system was set up with a sound system that needed to be removed. They were very professional and knowledgeable. They took out an old, very heavy tv. All Covid precautions were employed.

Purchased to cover my first laser printer. A Canon MF644Cdw. Haven't had to use it yet, but sounds like it pretty much cover's everything short of gross negligence. Better keep the box. Bring it in for any reason and get a replacement or your money back. Sounds pretty good to me.