Customer Ratings & Reviews

I’m so so glad I purchased this service I have purchased printers before they stop working and can’t be repaired then I have to get rid of them only to have to purchase another printer. That was wasted money I have never been offered a plan like this, made since to purchase the added protection

I usually never have to use extended warranties, probably 95% of the time I don't need to. But when I need it, best buy's have proven to be the best. They are no hassle and it's so easy to get my problems resolved--only had to do it once, and it was simple and easy. Buying a best but/geek squad extended plan gives me confidence that should my device fail, Best Buy has me covered

If any problem with product geek squad will either replace or repair, I am happy with geek squad

All around excellent. Thank you for helping set everything up and going above and beyond

The agents mounted my TV and connected it to all the outlets.

While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.

I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!

If I could give ten stars I would. We bought this replacement plan for my husband's gaming headset.....apparently my puppy thought they would be a good chew toy. The Best Buy employees were wonderful when we came in to exchange them. They process was seamless and we were able to walk out of the store with the replacement headset within a matter of minutes.

This review is for a 2 year protection plan on a printer. Protection plan cost $9.99 and well worth it. Should anything go wrong with my printer within 2 years i can just take it back to BestBuy and exchange it for another one. Hopefully i wont have to use this protection plan but i have piece of mind for 2 years with this printer.

I hope we never have to use it. But at the time I thought it was a good purchase for extra warranty.

Thank god I got Geek Squad protection, saved me over $200 in replacement, which covered the GS cost itself. I'll always get it with important appliances.

I am not a super tech-savy person, and I do purchase product replacement from time to time, depending on the cost of the unit. I have only had to use it once, but it was worth it and easy. The Geek Squad rocks -- and did everything they could to take care of me -- and they did! Thanks Geek Squad!

We find this worth the money so far. Since we have limited space we were concerned about items fitting. We were able to have someone come to the house to evaluate space and options. Jeremy was awesome and helped through the delivery process.

Saved me money and heartache in dealing with an Epson printer that died in two and a half weeks.

Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

I love Geek Squad warranties for my larger purchases. Well worth the investment. Best Buy never hassles and honors their warranties immediately and even when they have to send your product off for service, it is usually very quick and they allow you to track your item .

Geek squad coverage is always a must!!! I never buy ANYTHING without a warranty but geek squad is next level coverage!

Best replacement plan ever! Zero complaints and I have been buying them for years.

Thus has saved me so much worry and time! Printer wouldn’t take ink refill. Took it down . Boom. Got new printer!

Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!