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Customer reviews

Rating 4.7 out of 5 stars with 11004 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 11,004 reviews
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this for my printer, very reasonably priced and I haven't had to use it hopefully I don't but I've used geek squad before and they've always been very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is awesome. Any problems you have with a product, just schedule an appointment they will take a look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and knowing that I can have my unit replaced and then add another protection plan on the new product is incredible. I used this on a pair of wireless gaming headphones. My previous pairs were notorious breakers and I treat them like they were your mom’s special dinnerware. Highly recommend the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me peace of mind owning any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not normally a fan of product replacement plans but I have found that for computer printers they are a good deal. Many of my past printers have conked out within a year or two and need to be replaced. With the low cost of these replacement plans, they have definitely worked for me. I had no trouble getting my money back so I could buy a new printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP the way too go if a problem arise no worries save the email receipt or paper copy Best Buy does the rest nice treatment of after sale service no buyers remorse like many companies do nowadays to get out of keeping you happy we need loyalty and great service before and especially after the sale respect Best Buy you guys alsways have what I need want and didn’t even know I neede etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got that Store Credit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add insurance for added piece of mind when it comes to big item purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed item and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this as it’s a placement when needed. My old hp 401 printer is getting old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection. Is It Needed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a shame that you have to buy insurance every time you buy a new product for fear of getting a lemon. Products should meet the manufacturer's life expectancy. But Geek Squad Protection is so affordable BB makes it hard not to insure a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the Geek Squad coverage. No fuss no muss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for a printer. Within a year the printer's printing quality became horrible. I brought the printer back to the store and it was hassle free replacement of a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of purchasing this 2 yr product replacement. My print that I purchased just stopped working. I mean literally just shut off and died. It was about 4 months after the purchase that I took it back to Best Buy. Best Buy just asked me what happened, I told them and the ordered me a new one! It was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not beeded it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed it yet.but im sur wuth it bring best buy it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use I had some issues with my printer and they gave me a gift card and I re purchased a new one so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

    I would recommend this to a friend