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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11192 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,192 reviews
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty on my HP printer. So far my printer has not giving me any problems! I haven’t had to use my warranty but it’s really great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best available warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE THE GEEK SQUARD PROTECTION PLAN GUYS! My wife has talked me into a couple of times and I have never regret it even if I don't use it. The peace of mind is unparalleled to OEM warrantees especially when the product replacement plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet 9015e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got that Store Credit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection program ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad because they are able to come and look at your items if there’s a problem with any of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a gread deal having geek squad for two years. I havent used it for my printer yet but i know they are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens Best Buy will cover the product either by replacement or repair,. Priced charged is at least top 2 in the market. Products are good anyway without protection so protection only reinforced my reliance on the purchase knowing I'm protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it is priced good. I have purchased the Geek Squad before and liked it. Good pease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans cover your butt when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my printer when it was having ink issues, now has now problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money for any product you buy. They try to fix, or send back to company. If they can't, they offer you something equal to what you have if available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential add on for many products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling of relief to know I am protected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skip the chat, go to the store! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work! And when they cant fix it you can get a new one. Chat service and phone service suck but once I got through, it went well. Also The guys in the store said I should have just come and seen them. A lot faster in the store than in on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed it for me online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Product Replacement before and if something ever happened to my printer they would just give you a new one like you had or something compatible. They don't work or repair printers.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for taking time to share this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Product replacement is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is the way to go. We were able to replace our printer we had for less than two years with no problem. I recommend this option as you retain the value for the amount that you paid for the last printer. So it’s a win win for you. Highly recommended!

    I would recommend this to a friend