Customer Ratings & Reviews

I never have to worry about purchase breaking. This plan will take care of it.

Geeksquad is so good. If it doesnt work they replace it entirely. Super fast. They do it in-store for small items. 100% recommend over Total Tech

We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

I haven't needed to use this yet, but geek squad has been helpful in the past.

Have not had to use this service and hope that I don’t.

Easy setup easy to use shows fingerprints. Alltogether a great product.

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!

Geek squad fix my problem really fast, they return My money with no problem

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

The Geek Squad gave me directions on how to get my wireless printer set up and connected. They were very patient with me as I attempted to find "my other left."

This service is worth every penny with speedy and knowledgeable representatives.

Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

Purchased this more as a “just in case” as it was given as a gift. The printer it’s replacing (GE) lasted all of 8 months and I didn’t get the warranty for that. Big mistake.

Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.

Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous