Customer Ratings & Reviews

This is a great idea and an awesome thing to have. Once I was given a brand new HP printer that a friend had bought but never used and ended up gifting me. The 3rd time I used it the paper started jamming and I were never able to use it again. Geek squad would have come in handy.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

Geek squad is awesome. Have used them in the past for installation. Have not needed them yet for repairs but if I ever do, I am certain that the Geek Squad will be awesome.....

Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

This is awesome can't wait to meet the geek squad i hope their ad v cool in person

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

Big squad is always available to answer any questions I have or I can go into the store and they will help me resolve any issues I strongly advise adding this on to your purchase

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

For $20 dollars I have automatic replacement of my new all in one fax, scan, copy,printer. Instead of dealing with tech support or people trying to fix I was told I just get a replacement. I wish I would have known this for the laser printer I recently bought and it was too late to add.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.