Customer Ratings & Reviews

i dont usually buy warranty for my products but best buy offers the best protection plans for your investments, if you are buying a game disc or movies on disc i dont recommend it, but if you are getting electronics such laptops, cellphones, etc i suggest getting the protection plan

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

Haven't had to use it yet, but it's peace of mind knowing it's there.

Geek Squad is well worth the extra dollars spent. They know what they are doing.

I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

Services incredible Worth every dime I wish I didn’t have to write so much

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Mounted TV and surround sound and my husband is a very happy camper

This is a great offer for four years. Most guarantees are for only one year.

Geek squad is a reliable service and my choice for getting extra warranty outside manufacturer's warranty.