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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,185 reviews
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad protection is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great coffee machine to have can go wrong prices right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad They Are There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store assistance is a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take out a geek squad service plan to protect myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an easy go to assist service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff i recommend it if using something a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have been using none stop and it’s been working very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for helping me set up my printer. Quick over the communication with an actual person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacements are simply the best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased Geek Squad protection. Item was replaced without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're privileged to be there for you and make the process as simple as possible. That way, you don't need to worry about the product and just live your life. Please let us know if you need anything!

  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I am protected if I have any issues. If I need my items fixed or help setting them up I can just call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

    I would recommend this to a friend