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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11006 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,006 reviews
  • Rated 5 out of 5 stars

    Geek Squad Black Tie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Columbia Height Geek Squad Need to be ReEducated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for any BB device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had very good experiences with our GS warranties. My wife is exceptionally hard on electronics and the GS warranty has save us multiple times. We buy them for all of our devices from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gook squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a protection plan helps to have this in devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be upset once something happens..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for your large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it so you don't have to worry about your purchase! Its easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller explained very well about the product. It works as she told me!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years VS 30 days, WAY BETTER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at this price, zero to complain about.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with geeksquad, its always worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is okay not so bad could be better will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Geek Squad and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an absolute must! I have no issues with repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dont know what this is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this could be a warrantee i bought for some not sure what tho

    I would recommend this to a friend