Customer Ratings & Reviews

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

They help you with anything you need or if you don’t understand something they help you out

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

When we purchased the printer, we also got the extended warrenty plan. We were glad we did because so happen the printer was having problems and we bring it in to best buy and was exchanged to a new printer. The service was very smooth. and quick.

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

I have never had an issue with using the protection plan. I get it on all my electronics (smart watches, ear buds, etc...) when and if something goes wrong I bring it in and they change or fix the product for me.

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

The geek squad is like having your personal team for all your computer related issues

Well worth the cost. I highly recommend the product replacement for high dollar items.

I enjoy my printer. It was very reasonable and it works well.

So proud to have squad protection plan forks excellentAnd very helpful

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

[Employee of bestbuy] They were great when it came to fixing my printer, amazing work they never disappoint

When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad