Customer Ratings & Reviews

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

nice and great product. thank you so much. So far so good

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

This product never fails. I always get something better at a better price.

Excellent value. I had to replace my printer, and they handled it with ease and no hassle

Geek Squad is da greatest. They did a ssd upgrade that I was very happy with

Great value for the dollar anything happens I feel very safe that it will be taken care of.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

Peace of mind knowing the Squad is there for any issue.

Excellent protection and they stand behind their plan.

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

I purchased the 4 year Geek Squad product replacement plan cause if the printer I purchased fails to operate then I know that I will be able to count on using the product for four years.

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost