Customer Ratings & Reviews

I would never buy any electronic items from Best Buy without an extended warranty. Best Buy is the one merchant that does not give you any issues and make refund or replacement stress free. Highly recommend!!!!!

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.

I bought this thinking I would never it My printer quit working and it was replaced free of charge

This is an invaluable purchase with a printer because of the amount of usage it undergoes.

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

Geek Squad is well worth the extra dollars spent. They know what they are doing.

Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

Amazing price great customer service love them if you need anything repair they the one to do the job

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend

Always take out a geek squad service plan to protect myself!

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

Excellent product! My wife and I are very happy with this product. We use it everyday. Thank You!

We always buy Geek Squad coverage on large electronics or anything that has buttons.. It has been used.. Especially when my father purchased all new electronics after a tornado destroyed his home.. TV's, computer's, etc.. Always professional.. Even when its as simple as he has just pushed WAY to many buttons...

Very Satisfied with this purchase... Enjoy all the features of this product. The printer copy, scan, fax and of course print... When printing in color, the pictures are vibrant. I would highly recommend purchasing this item. Very pleased...

Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

This is lovely, I would buy again and recommend to people

I have not yet had to test the waters with the 2-year GEEK SQUAD PRODUCT REPLACEMENT PLAN, but the fact that it's there has allowed me just enough confidence to continue trying to keep the HP OfficeJet Pro 8720 it is insuring, even though I've already gone through 2 in 2 weeks under the standard 15-day replacement program.

Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1