Customer Ratings & Reviews

Had to redeem when my printer stopped printing. Loved that I didn't have to hassle with leaving it for repair, they just replaced merchadise.

So for I have not had to use,but glad knowing it is there!!!!! The Geek Squad has helped me several times with questions & problems. Very polite & not intermittentling to us unskilled pc users. Thanks Geeks!

Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

The squad at my Cary crossroads location always provides great customer service whenever I come in for service or general questions about products purchased

Always very helpful, they explain what can and cannot be done.

They always fix all my tech I buy from Best Buy and even though the prices are a bit high, they are great at what they do.

I use my tablet daily, it has so many features I am still learning them all, it is great.

Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

I had used it before they solve my problem it takes time but it solved

Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

Always pays off. Customer service replaces with no problem.

It really is something that puts you at ease knowing that you have experts to help when you need it

I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

I often get replacement warranties as they often pay off. For a few extra bucks, if my device fails for almost any reason, I can bring it to the nearest Best Buy and get a replacement.

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

Has worked well ever since I got it. I can’t complain.

In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.