Customer Ratings & Reviews

Helped me exchange old printer for an upgraded one with ease!

You guy help me put lot when i break something Love

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

I have purchased GEEK SQUAD PRODUCT REPLACEMENT PLAN I HAVE NOR HAD OCCASION TO USE IT BUT I AM VERY CONFIDENT ON ALL OF THE GEEK SQUAD SERVICES

I have it for my daughter's and my parents so they can print out what they need. Very easy on the pocketbook and also to very effective.

Who doesn't like peace of mind? Worth it for big purchases.

Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!

It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

Love getting protection plans it’s allows me to exchange my item within the year or so I’ve had it

Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

Haven’t needed it but it’s a pretty good value for 4 years!

I've had to use the product replacement plan before and the process is really easy and hassle free. They just exchange it out for you with no issues.

Right now I have not used the geek squad for my product. But I purchased it just to have a little more insurance just in case something happens along the way.

Geek squad is great at giving support and guiding customers when they need support. They are quick and easy to understand. I always receive great assistance.

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)

Employees made a quick and simple transition entire time