Customer Ratings & Reviews

I believe it's a good idea to have extra protection especially with larger purchases that aren't as easily replaced

I always love them there service is really good and nice pwople.

Geek squad is a very high quality addition to any purchase you make I highly recommend adding geek squad protection to anything you buy

I figured I better buy it just in case. And it was a good price.

I had the old Russian security system that Best Buy kicked out but due to triple layers of protection I couldn't download the new system so Geek did it for me, no questions asked.

Everything I've had Geek Squad protection on. They have either fixed or replaced no questions asked would recommend to anybody.

If I buy the computer from Best Buy, I buy coverage from the Geek Squad. I used it many times.

I have purchased the extra protection plan many times and it has proven to be a great idea. More than once I have used the warranty and Buest Buy has stood behind the warranty and saved me money.

It is always good to have a service plan when purchasing electronic that are not cheap. I don't expect to use this plan but it is good to know that if I do have a problem, I have a plan in place.

Geek Squad is the best warranty around I believe. I wouldn't purchase anything without also getting Geek Squad Protection/Service.

Happy to receive a replacement. Best Buy always follows through on their product guarantee. We appreciate receiving a replacement when something goes wrong.

have not had to use this yet, but past experience has been excellent

The 4-Year Geek Squad Product Replacement package is an excellent purchase, especially when it covers an entirely brand new entertain system.

Great service and customer support. Knowledgeable staff.

Have not had to use this service as of yet. Hopefully no time soon.

I have never used the buyer protection that everyone sells at the checkout until Best Buy. I have only had to use it a couple times but it was truly a pleasure and totally hassle free.

Well worth the money for protecting your investment. Any issues they will repair it or replace it and gives you a piece of mind.

I've had to use this 2 times so far in the past 10 yrs and loved how easy and how simple it was. Was able to get even get the new product and add the replacement plan back on the new product.

I love the geek squad, I get it on literally everything I buy! Whenever I have issues with anything I know that it’ll be taken care of!

It used to be in the old days, you could buy something from the store and it would last forever. Not so now a days. Buying protection is a must.