Customer Ratings & Reviews

I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

Love the warranty bestbuy offers with its products

Amazing guys. Always very helpful and attentive. Thank you!

Always great to have on small appliances and printers. Can’t fix it, they will replace it

The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

Protection for electronics, etc, is highly recommended! Expensive stuff!

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

I like the way they are very helpful and know what they are doing. They are there when you need them.

Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

Geek Squad does great repair when items need repairing

If I’m being honest I did not use it but it came in free with my computer and that is good Incase something happened.

Always worth the money. It doesn't always get used, but it's a lot better than buying a new product.

As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

I don’t always buy the warranty that is offered. I’m glad I did this time though.With technology you never know what will happen. In my opinion this is a good deal.