Customer Ratings & Reviews

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

delivery was on time and professional. clean up after with no questions asked.

Good service helps if something break to have a warranty on it!

Even thought I'm against these because they dont benefit me, I recommend having insurance

Geek squad protection at BestBuy is an absolute must for security

The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

The agents at geek squad really helped me pit quick amd easy. This service really came on handy when i needed it the most.

Geek squad took care of my problem! So glad I purchased this .

I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

Haven’t had to use but past experiences have been good.

Have yet to use but still great to have in case it needs to be used. So far I’ve only had to return one thing and they took care of it because they didn’t have a replacement so I was able to get a refund instead.

This camaras as great are long distance to detected any car or person

I've been using this for a year, and it's honestly life-changing. It saves me so much time.

Great services but I don’t like I have to pay a deductible to send over a product to the manufacturer

Thankyouso much for all your help....,............

I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

This review is simply for an extended warranty, not for any Geek Squad service. (Nothing against them, but I'm an engineer and fully capable of installing, setting up, and maintaining my own equipment. In this case, I was forced to work from home, for the same reason most of us were, for the last few weeks of last year. I soon found that I had no means to communicate in virtual meetings. The solution was to purchase a gaming headset with a USB interface, which put me back in service! The extended warranty was very inexpensive so I bought that as well. Fortunately, I've not had to use it, but am confident that if I do, Best Buy will belly up to the bar.

Love the Geek Squad!! Excellent support, easy to talk to, ALWAYS fix the problem!

I have had nothing but excellent service with any product that I've had to bring into the Geek Squad for evaluation or repair. My laptop had gotten something stuck in the headphones jack and the tech worked diligently to get it out - it appeared to be a small stone that had fallen into the jack - it works great now!! I bought new RAM for my laptop and they installed it for me. I bought new RAM for my desktop and the technician assured me that I could install it myself and as a matter of fact, I was able to. I have returned several items that were covered and they either fixed or fully replaced.

Excellent product, I can be safer since I install them in my house 100% recommended