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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5040 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,040 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont risk your entire purchase about a few hundred thats applied to everything these days From Oled to Bosch. Thank U Geek Squad for saving me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera system y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for about 4 years now, power supply stop working, Bestbuy 4 year warranty came in handy about to receive. New system no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, Bolingbrook & Bill GS saves the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a product like a Swann Camera Surveillance system you need protection. I am impressed with Geek Squad. A dude name Bill knew his stuff and John, the store manager, from Bolingbrook really knows how to get things done. Thanks those 2 I will probably end up getting a TV, Surround plus installation sometime......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they have warranty on their products extended from factory warranty I have used the warranty before and received a replacement and or refund for my electronics products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is great as far as customer service goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my favorite thing ever in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad warranty of your item stops working they will refund you the full amount or just give you a new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called about issue with ice maker and techs looked at product right away. I appreciate there expediting the exchange. Makes buying extended warranty worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind because of the added protection. You know that if anything goes wrong with your electronics, these guys have got you covered. More often than not, it will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick to help me get the camera I wanted and had me in and out faster than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, would refer to anyone. I use daily for wake up alarm and to listers to music and turn TV on and off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great help with anything I want to return or a product that I am looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was ordered for a friend in Washington state. The Geek Squad staff have been so very helpful in resolving issues regarding my friend's all in one printer, laptop, security cameras and most recently doorbell camera and Alexa echo monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 3rd floodlight and I always get the extended warranty on everything I buy. One of the lights went out and the process to get a new one was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My My protection for my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had this, it came in handy for my laptops and stuff like that when I had to get it cleaned out in a virus spit on it. Yes, I would recommend it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection offered yet. I haven't found a place that offers this many years of protection, 100% guaranteed, and for the price that best but offers it at. I have many products from here and I always warranty because I know they give 100% of their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my experience with this warranty I have never run into any issue so far very good to use.

    I would recommend this to a friend