Customer Ratings & Reviews

Nice have a warranty that you can depend on rather the manufacturer

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

Geek Squad was very helpful, professional and quick to assist us. I always obtain Product Replacement on all items bought, in case of defect. Geek Squad always helpful.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

These guys are nice very professional. They were in and out of my house within no time mounting my television.

Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

The best thing I have bought they are so fast and ready to help you with anything

Used once, tech was super nice and non judgmental which helped

I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

Geek squad has always been super helpful in various situations. Great customer service

Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

They are very respectful and helpful staff members they solved my problem very quickly and well in manner

The sales and technical staffs were very helpful and courteous about all of my questions. I took their recommendations and my purchase has worked out wonderfully.

Great service and know the job well Very helpful with technolgy

Great service , very polite customer service, very patient service

I had purchased Best Buy's 4-Yr GSP (Geek Squad Protection) for my Lenovo Smart Clock 2 with Wireless Charging Dock in Heather Grey. When it comes to issue(s) whether it be mechanical, electrical, or accidental spill, GSP covers it and it's always a no hassle process.

the agent explained how the program worked and it was easy to deal with