Customer Ratings & Reviews

Great service overall didn’t have to wait long helped me in minutes!!

Great Camera Quality & Easy Setup, But No 24/7 Video Playback I’ve been a longtime Nest/Google camera user, and overall, these cameras have high-quality video, are easy to setup, and a user-friendly experience. The Google Home integration is seamless, the cameras are easy to position, and the battery lasts for months on a single charge. That said, they are impacted by cold weather, so keep that in mind if you live in colder climates. However, removing 24/7 video playback for battery-operated cameras is a huge disappointment. One of the main reasons I invested in Nest’s higher-end models was for continuous video history, not just event-based clips. As a paying customer, I expect full access to the footage for the days I subscribe to, just like older Nest products allowed. This feels like a step backward in functionality and significantly reduces their value. If Google brought back 24/7 video history, these would be near-perfect cameras. Until then, I can’t fully recommend them for those who need constant video coverage. If you’re experiencing the same frustration because of the loss of 24/7 video playback, please leave a review and contact Google directly. There’s strength in numbers, and if enough of us speak up, the developers may restore this critical feature!

We have used this service, its great knowing they will take care of you at the store you bought your item.

Anytime I needed help, Geek Squad is there for me. Installing a smart tv at home and or panic trip to the store. Thank you Geek Squad, you guys and girls like a family to me.

Great bruce and quality we have come to expect in coffe k cup machines

Never used but was good have just in case it was needed

Always ready to help the customer no matter what the issie is , execellent service

Have yet to use but still great to have in case it needs to be used. So far I’ve only had to return one thing and they took care of it because they didn’t have a replacement so I was able to get a refund instead.

Great value for the extended warranty on my new Echo Show 21.

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

I am. Glad that I purchase the warranty extending and getting the plan that I did.

I would suggest to anyone who is shopping in Best Buy, to purchase this coverage. I have had to put in a claim 2x, for different products, and Best Buy replaced with no issues. I have purchased this coverage at least 10x with 10 different products...Would recommend 100%..

Excellent i love loved the quality-price ratio of the product and the price is very good.

4 years of piece of mind at a very affordable price.

I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

A great camera, I originally bought from Amazon without a warranty. I had it for two years and the range of motion went out on it. Could not fix it, so I bought one from BestBuy and bought the 4 year extended warranty with it. But that is why I gave it four stars. It is rthe best pan, tilt,night vision solar powered camera out there hands down. Hope this review is helpful

the geek squad was so helpful setting up my tv and soundbar.

I used this warranty for multiple items before with no questions ask about returns or exchanges

Got the warranty with the echo being that I got an incredible sale. For a fraction of the full price, got extra protection for 4 years. Never know what can happen so well worth it.