Customer Ratings & Reviews

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

Geek squad is amazing and always gets the job done in a timely manner!

Have not use the service yet, but nice to know it is there if needed.

I really like it because they are doing a really good job

10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

Product quality is always unpredictable. Always get a plan

aint no squad like the geek squad appreciate their help and coverage

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

The agents fixed my iPhone and helped out so much very friendly

When needed, these plans are easy to use and completely back my products.

My fridge install was perfect. Very professionally done.

The Geek Squad 4-year product replacement is very convenient when needed.

service is great would recommend this service on all items

Always ready to help the customer no matter what the issie is , execellent service

It is worth every penny on the warranty. They take care of you good!

i’m not worried if they break, 4 years is a long while though

It is a good idea and option to buy the protection plan because one is never free from any failure or malfunction of the products and for the most part the factory warranty of the products is very limited so it is preferable to spend a fraction of the value of the item and have the assurance that you will be covered; I already had some experiences with other products from which I bought the Bestbuy protection plan and the truth is that I never had problems when enforcing the insurance, it is a good idea and investment.

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.