Customer Ratings & Reviews

Get it it's worth it to have the peace of mind. I would recommend to family and friends.

Always good to have some piece of mind that my tech is safe

I like that it offers four years worth of warranty services.

I like that it offers four years worth of warranty services.

Love these guys always have my stuff on point well worth the wait can't go wrong on double protection

the protection are good, i will recommend to get it

My purchasing record at Best Buy is extensive and spans many years. As a retired IT person, I recognize the value of protecting your monetary investment in hardware and software that goes off of warranty in a year. That said, the value of the Geek Squad protection seems diminished, which caused my overall Rating to drop from a hearty 5 to a disappointing 2. In prior years, the plan you bought was the only one they offered, but it meant that you could replace the equipment that failed, or get your purchase money back. Now, there are two plans with variations (length of of plan). The Protection Plan, which ships your equipment to the manufacturer for repair, may take a month to get back. The Replacement Placement, which allows you to pick up an identical article, with the caveat that if the cost has gone up, or you want a different unit, you are entitled to only the cost of the item when you bought it. If I’m have this wrong, I hope a Best Buy support person will respond to this review.

Keeps you from worrying about things that may happen to it

The agents mounted the items and they were knowledgeable of the items and provide information about all items.

Protection contract, they are always great to have in a emergency or product end of life

Protection contract, they are always great to have in a emergency or product end of life

Havent used hope i never have to. Im sure it will be fine

Always good to have the Geek Squad available if needed.

Great price. It's always good to get a warranty & in my opinion Best Buy have the best warrant offers.

Its a okay replacement plan. It sucks that it is a one time replacement and you then have to rebuy it again.

havent used them yet i just bought it as a just in case dont really need it

Haven't used them so no idea. But very informative when i call.

Great product very reliable and very easy to install.

Always gives me peace of mind having this coverage!

The agents are professional and prompt with their service. Definitely worth it