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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5006 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,006 reviews
  • Rated 5 out of 5 stars

    Get this. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I buy from Best Buy. It’s a no brainer. Had to use this for another item I purchased, and it was a breeze to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a washer on time but it have damages so the staff at bestbuy help us to replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection was the best decision i made when buying a new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you the peace of mind that if anything goes wrong, you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but when the apocalypse goes down and all the electronics catch fire I'll return mine and get a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan when you get electronic from best buy. Most of the electronics I buy are from best buy because of the protection. Plan for geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowing you are protected is a good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy. I understood what the geek squad member told me and zi now have protection and I am calm, collected and enjoying peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must add on for your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem with Geek Squad and always get that extra protection on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the geek squad protection and it is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the best customer service so always get their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value percentage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good value, considering the cost percentage of the warranty to the device. I haven't had to use it but it's peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven t used yet, hopefully i don't have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASE GEEKSQUAD PROTECTION PLAN WITH CONFIDENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADD THE GEEK SQUAD PROTECTION PLAN TO ANY ITEM YOU BUY IS LIKE BUYING WITH CONFIDENCE WITHOUT HAVING TO WORRY IF ITEM GOES OUT OF SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit card benefits are great and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service and great products.. Love buying at best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this, because it is always so costly to replace electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when I need it all ways there……..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ZERO PROTECTION FROM THIS PLAN DO NOT BUY!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give less than one star I would. I purchased Geek Squad protection for a Level Smart lock that failed after two years. I was told that I needed to make an instore appointment for the repair. This makes no sense as the problem is with an installed lock - and it needs to be remedies. Save your money and don't bother buying a protection plan that does nothing to protect you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad done a good job conecting my netgea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest eas really great service and l really appreciate it.

    I would recommend this to a friend