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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5006 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,006 reviews
  • Rated 5 out of 5 stars

    Must add service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your product fails you need that extra protection and that's were Geek squad comes in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and informative. All questions are answered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Easy to change settings. Nice features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only a call or store visit away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish all stores offer this. I feel a lot better about buying products. I don't know everything about because I can always call Geek Squad to help me

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the Geek Squad Protection Plans!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans pay for themselves! I recommend them to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A truly great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly great product! A truly great product! A truly great product! A truly great product! A truly great product! A truly great product! A truly great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a little peace of mind when you purchase something in electronics. Geek Squad team are the best and always help when things get confusing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dont leave the store without it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase gsp on all my products. Mfg only covers one year, and are a pain to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad services often, however, the times I have the people have been patient and helped me through my tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know that I have this 4 year prodcut replacement. Anything can happy to my product and I'd hate to have to purchase a brand new one in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service you never know when you need it. Could be an accident you could be anything. Or you can rest of sure when you have Best Buy they’re having your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing worked well, my items are still working up to this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when repairs are needed. Very helpful and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havet had to use this yet but if we ever have too it is a good buy for the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to unlock with the phone by tap is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy an extended warranty when possible and haven’t needed to use it yet . Seems pretty easy to connect with and utilize though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I love about this is that even if they are not able to fix the item they give you a full refund of the price you paid for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How fantastic are they

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic experience I will most certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection planes are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend