Customer Ratings & Reviews

I've always had a good experience with Geek Squad replacement. Anytime I make a big purchase, this is a must. I am confident that the Geek Squad has my back in case anything goes wrong with my devices.

Haven't had to use it yet but for the price it is worth it!

Really helpful always get it in my purchases because you never know .

Haven't use the squad service but is better to have it and no used that needed and not have it.

Andre made everything extremely easy. Stress free and straight to the point.. can’t ask for much more.

Geek Squad 4-year product replacement is a must have for any expensive electronics that gets used a lot. I always purchase this service when I buy items like camera's, monitors, cell phones or any expensive electronics. The few times I actually had to use this service, Best Buy has always replaced the item quickly without hassle. I suggest everyone who purchases expensive electronics also purchase their extended warranty.

Great customer service from geek squad! Buying the warranty was worth it

I have not used it, so I guess it is ok. I hope I never have to use it.

Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

Geek squad protection is a must for clients! The monitor was flickering and had some dead pixels and they replaced it for a brand new because of the protection.

I had to file a claim after my big screen TV stopped working. They were very helpful and tried to fix it. When they couldn't they gave me the original amount I paid for the TV 3 years ago. This got me another decent TV (not as good as my original one due to inflation but was okay)

Geek squad is amazing. Love their services. Its always worth the price.

BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

Good performance at a decent price. I would highly recommend this.

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Good coverage. Better to have some coverage due to an unfortunate situation.

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!