Customer Ratings & Reviews

Geek Squad makes returns and exchanges a breeze. I have never had an issue returning or replacing an item on a protection plan. Best Buy is one of the few companies backing their products these days.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Totally recommend the protection plan on any item because you never know what may happen! And lease if something goes wrong I can bring it in to any Best Buy store even when I'm out of town.

The warranty is easy to use and I was able to replace my broken vacuum. In store credit was given for original amount towards my next unit.

If I have any complication with my device, just need to make appointment with Geek Squad and they are happy to resolve the issue.

If it's electronic, I always buy Geek Squad service. Fortunately I haven't had to use it much but when I have I must say service is first rate.

even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

Luckily we haven't had to use the Geek Squad protection on our new vacuum purchase. We have used the Geek Squad protection for our computer systems, so I know it is well worth the extra price paid,

Have the geek squad action plan is such a great idea helps if you have kids and they accidentally break their tablets

I have had this service for years and keep renewing it as I love having them to take my computer in or having them modum in and give my computers a tune up.

Saved the day. So glad we went ahead and purchased the warranty. They handled everything quick and professionally. No issues.

love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

Geek squad employees are phenomenal ! They do a great job of troubleshooting any problems and answering questions.

I like having the warranty there that starts after the manufacturer warranty ends. Since this is for my mom, it gives me security that it will keep her with the vacuum she likes working fine!

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.