Customer Ratings & Reviews

I have not had to use my Geek Squad service on this item.....yet. However....I have used the service for a past item (car stereo) I purchased at Best Buy....and was glad I got it. Stereo was replaced at no cost.

I have not had to use my Geek Squad service on this item.....yet. However....I have used the service for a past item (car stereo) I purchased at Best Buy....and was glad I got it. Stereo was replaced at no cost.

Geek quad is the best, the service representative was so friendly and easy to work with, Servive representative is the best, I like that they don give you no problem and is always William to help,

4-Year Standard Geek Squad Protection, better safe than sorry. I don't trust other warranty from online websites because: 1) it will take time, sometimes months for you to fix the problem. 2) they will give you a partial refund from the remaining of the warranty not the item.

I have a 4 year warranty for my Sharp 240w 5 disc CD player, radio, usb, cassette. I hope that I never have to use it. But, best to have coverage just in case. I recommend getting a warranty.

I own two of them now.....perfect for HT and music.

Geek squad is the best for repair, installation, internet security and advice. The added protection is the icing on the merchandise.

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

The geek squad warranty is definitely worth getting. I was able to exchange my home theater reciever with no problem under the warranty when it stopped working

Geek squad was able to help me out with my speakers when they were going out.

Highly recommend warranty for the steel sound system. Nothing is perfect or anything can stop working. Having warranty through Best Buy with Geek Squad is a plus and peace of mind.

Always get the warranty. I’ma say it again, always get the warranty. I’ve had to return an item once and got it exchanged no questions asked

When I buy something expensive (more than $100), I always opt for the plan. I bought one for my projector, phone, computer, speaker system... Best Buy takes care of you quickly - whether repairing or replacing the product. Much better than 3rd party online insurance plans!

They are super nice all the time, i just coming couple time about fixing

Best Buy warranties are always a good value. They back their products very well and resolves issues whenever something isn't right or breaks...

Just get the product protection. It will save you one day.

i will not buy a electronic device without getting the Geek squad protection.. they always answer all my questions and if some thing happens to break down, its fixed OR replaced..no questions asked

I always add protection to eligible items so I can have peace of mind should the item require repairs or replacement.

Geek squad protection always comes in handy for those just in case accidents

The Geek Squad Protection Plans are Great and very affordable. Highly recommend them.