Customer Ratings & Reviews

Geeksquad always takes care of their customers makes it much much easier if you pay a little extra and get the warranty on items you purchase

Very helpful. Fast and dependable. Even call you when your product is done

So far so good. Am impressed with service as explained by salesman. Hope it will be as explained if I ever need it.

I love all the brains behind finding problems. If it cannot be found, or costs too much to fix then replace! Can't beat that!

Bought a microwave & after just 6months, it stopped heating up our food. So I brought it back to the store. Since I got the GSP, I was able to get another microwave with no hassle!

It's nice to have backup by having a Geek Squad protection plan. If something goes wrong, they can fix it. Great that this is offered.

Awesome, very good communication. Had to return but overall

Got added for free with the Best Buy membership that I had which covers all the products I purchase from Best Buy

Great service & customer service was outstanding was a great experience

They were not able to fix the it so I got back my money which I applied to the cost of another. Real professional service.

Have a protection plan it pays if you need it. Plus they were very helpful to get our microwave sent off and then to get a new one

Very fast and great service and very kind, got my microwave checked fast

Having this protection, when we brought our broken LG microwave, we were offered a replacement for the new one. Quick, no hassle service, reasonable price. We got a new microwave and for about $35 got another 5 year protection.

Geek Squad never disappoints!! They always takecare of you and get your problem done!!hats off to you all!!

Always great to have geek squad:) ……… Any purchase I make over $100 I purchase geek squad for.. It’s worth it especially if you love the product you are buying!!! Why not be covered it’s the smart thing if you ask me.

I am very happy to purchase this for the microwave

The agent at the store recommended this so my things are protected and it is affordable

Haven’t used it but there really nice people there..

The agents were of big assistance when I was transferring from one tablet to another. The tablet kept giving error messages that I could not resolve, the sales associate sent me to geek squad who solve my issue and imported my apps to my new tablet.

My microwave was replaced in store for free. I bought another 4 year warranty on the new one.