Customer Ratings & Reviews

I always feel so protected when I have this extra layer of protection

I recommend getting this protection as their service can be super helpful

All ready got my money''s worth. I am a happy camper and in a pandemic that is saying a lot!!

Fantabulous investment for all my electronics devices. A most have to protect any product.

Always best to buy a protection plan. It is a smart thing to do!!

I buy these on everything. Has paid of several times,

A piece of mine when purchase this 2-Year Standard Geek Squad Protection.

A little expensive but will definitely recommend I use it for work.

It's very comforting knowing I'm backed up with my purchase. It adds peace of mind.

Defiantly a must, geek squad make it so easy to have my items upgraded or repaired.

If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.

Great insurance to get the most out of the product.

They did an amazing job helping me with my products . Great customer service.

The agents connected my washer and explained how to operate it.

Agents helped me answer some questions regarding my product’s warranty.

You should always buy the protection plan with Geek Squad. They are awesome.

I am really glad to have this because it covers accidental damage. I hope to never need to use it.

I have a membership with Geek Squad and they are prompt always ready to answer my questions and help me with my fax machine.

Haven't had to use this, hopefully, won't have to and good to have.

I took out additional warranty just in case any problems arose, fortunately, nothing has occurred for me to need it!