Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1520 reviews
(1,520 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
phone repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was not happy with the geeksquad,.i bought my phone withe the geek squad when my phone has issues the said that i need to pay extra 100$ before the will attented any repair work,meanwhile i paid for the geeksquad protection already
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
why not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got the extended warranty for a microwave, figured why not.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Leakage Interferes with Bluetooth Signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwaves are leaking out of the microwave oven itself, which results in very poor heating and sever interference with other devices in the household.
No, I would not recommend this to a friendRated 2 out of 5 stars
lG microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG microwave that last less than a year. I love the mocrowave,but hate that I’ve already had to replace it twice.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a shame now a days you have to buy a warranty on everything you buy at Best Buy.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Was not much help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting equipment to be replaced during the coverage but they gave residual value of the equipment which was substantially less than the cost for buying new equipment
No, I would not recommend this to a friendRated 1 out of 5 stars
Overlaps with manufacturer warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t tack on to the manufacturing warranty but works side by side with manufacturer warranty which is useless. Why would we need 2 warranties for the same first year?!?
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Already went out, wont microwave anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already went out 3 weeks after we got it, calling for service, dont forget to purchase the geek squad
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy protection plans at best buy / geek squad. They ask you to go and find a repair shop by yourself as soon as something breaks.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
GeekSquad customer service is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad protection is good BUT GeekSquad customer service is Not good
No, I would not recommend this to a friendRated 1 out of 5 stars
Disabled elder adult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is worthless. Best Buy refused to repair or replace the microwave even with this extended warranty.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No help at all. I need a refund! Please. I hooked some up myself some still hasn't been hooked up. Really disappointed,wasted my money.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad wrong info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been given wrong information twice!!!!! I don’t trust Best Buy info anymore !!!!’
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help much without Best Buy warranty. Also most times
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor manufacturers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it this microwave within one week the door broke, trying to bring it back
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Plan not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection does not really protect anything . Can’t think of an actual scenario that would qualify for the protection program that actually happens
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have to use it so I can’t give a review on it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Improve the GeekSquad customer service experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad protection plan is good BUT GeekSquad customer service is NOT good
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Never used the geeks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used the geeks so can't say anything good or bad about them.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would have offered extra years of warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend