Customer Ratings & Reviews

Bought the AirPods for my son, he was a little rough in them and one AirPod wasn’t working correctly. Purchased my son a new pair for Christmas but didn’t realize I purchased the warranty on the broken air. Returned and got the broken pair replaced. Guess who now owns the replacement pair... me! Buy the warranty - it’s totally worth it.

We had purchased a plan for a previous microwave. The microwave stopped working, so I took it back expect them to send it for repairs. They said it works differ than computer. They gave me the purchase price back and I selected a differ microwave and protection plan and even got a small gift card back with the difference of the cost.

I've had this service for many years! It has served me well!

I i+used this on the Microwave, I have not had to use this yet, but glad I have it.

Haven’t had to use and hopefully won’t. But peace of mind especially considering products seem to have less longevity.

I always get this protection- JIC.. This is first time I used it - took awhile to replace my microwave-oven which wasn't even 2 yrs old - but had been discontinued. However -eventually got one - just had to pay difference in price between old one and new one and get new protection plan. Too bad they don't have loaners as one month without microwave is a LONG time. Luckily they found similar product - practically identical actually- so I got one sooner.

I haven't had to use it. I bought it because it sounded like an inclusive and easy to execute plan.

Returned microwave to Geek Squad. Sent out microwave for evaluation/repair and 3 days later received email that return was accepted and credit would be issued!

Never buy anything electronic without Geek Squad protection. I have had three flat screen tvs go bad and all were replaced at minimal charge and with no significant delays.

Always buy insurance if items no longer available upgrade to similar or better

Just bought a new microwave with the Geek Squad Protection. Not much to review actually. Its worked just fine so far.

Warranty’s are usually not worth it but with any appliance that uses water I’d recommend it. Also Best Buy warranty for OLED is the best. Eventually you’ll get burn in after many years. But having the 5 year warranty just gives you the easy of mind in case a pixel burns out.

whats better than extra protection !! i try to get this everytime i make a large purchase because why would i waste my money if something break and i try to return it after the manufactures deadline.

If it wasn't for the Geek squad protection plan . I would had been up the creek without a paddle. So I would tell anybody to purchase the Geek squad protection plan it might seem like alot of money at the time of your purchase of your product. But you will have a peace of mind if something happens years down the road.

Repair abd replacement service is grest if you would ever need to use it

they do not repair! they just pay you money for the same stuff that you have, so if it is cheaper than before, you get less money than what you paid for your item! But the point is: you used the stuff for a while!

overall this has help me learn more about keeping my gadgets safe and up to date with downloads

They sell you a huge amount of support but later on when we actually needed the repairs, they really drop the ball, on purpose it seems. First you realize their “__” years warranty is counting the first year, but they don’t actually warranty the device. They leave it up to the original manufacturer warranty. So that was deception to me, borderline fraud. Why tell me we bought 4 year warranty then defer the entire first year to the manufacturer. That’s a 3 year warranty you are offering, I already paid for that first year. So deceptive! Good gracious. Gimmick gimmicky goo. Then, told me policies changed and things are different now, so I have to wait 2 weeks for repairs. Then it’s still broke. Then they offer store credit less, but no refund on the tax and less the cost of the warranty. And no store credit for 30 days, so have to go without the appliance for a month. So get ready to eat about 30% of your investment on their changed policies.(we are eating over $160 on this warranty bamboozle) So watch them on their fine print. BB has become quite the gimmick in the last two years. Their warranty is worst in the market imo. Other box stores don’t gimmick you for about the same cost, and offer more perks. This warranty and their gimmicky “free install” has sent me back to other box store for all future appliance purchases.

I’ve had this microwave for over a year now and it’s been great. Heats evenly, never over cooks and is easy to keep clean. Small compact size works great in my kitchen. Overall it’s a stylish modern microwave that doesn’t have the usual annoying sounds when your food is done.

Easy returns at store or quick fix absolutely recommend this warranty