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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1652 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,652 reviews
  • Rated 5 out of 5 stars

    Always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty and of course Geek Squad Rocks when it comes to helping its customers with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for: Laptops, TVs, gaming consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Protection Plan is a solid investment for expensive or critical electronics, especially items prone to failure or accidental damage. It offers peace of mind, solid repair/replacement support, and good in-store access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Str-dh790

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver puts out more than enough power! Plenty of side features. I paired this with the Klipsch HT-50 Surround speakers and the sound is amazing! Whether you choose 5.1 option or 7.1 this receiver has you covered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful onkyo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a jewel. I love the quality of sound it produces and all of the selection one can adjust within the unit for sound and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pushes some sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad larry really pushes some big sound out, and i really appreciate the separate zone. I wired a separate set of speakers in the garage and outside on zone 2 and it can play from a source independent from zone one at a different volume level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal. I have 2 computers that needed attention and they fixed both. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Denon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Denon. But the analog input options are pathetic. Only 2? They must think nobody uses a turntable, tape deck, or analog CD player anymore, and that's not true. I use them and lot of others do. We analog lovers have been left in the dust of a techno-obsessed world. I miss the old days when quality was a priority.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is goated

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the most valuable thing around. I get it in everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for services and repairs when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the geek squad several time always very helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my equipment in excellent time. technician very knowledgeable. Arrived early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Turntable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Grandchild. Easy to set up and good quality sound. It’s the first turn table for my grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget the time and frustrations...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no doubt... Anything electronic - needs protection. Inevitably, when the manufacturer's warrantee experience, things go out. I think that most companies use products to manufacturer things now (using cheaper materials) that actually have a shorter shelf and functional life. Like replacing metal gears with plastic, or lesser grades of wires, etc. For the price, this is the lesser of two costs, and no hassles and long phone calls with some frustrating system. They simply replace it. Done!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Fantastic product! Definitely worth the money. Perfect for the bedroom. You can really hear the sound travel. It truly gives that 7.1.4 surround feel. Its an amazing listening experience. Its also great for when I focus on dialog versus the background sound affects (like gunshots, crashes, or explosions)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this music player!! It's just what i need for my guest bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this particular plan yet and hope to not have that experience, but appreciate the security and peace of mind having it provides. With other items in the past I have used Geek Squad service through purchased protection plans and it was excellent. Quick service and you are back to enjoying your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver instead of the Sony STRDN850. I went back and forth but decided on the Denon. It was a very easy setup. I went ahead and put the speaker wires on using banana plugs before I powered on the receiver and went through the screen setup. I got one of the speaker wires backwards by putting the negative to the positive post and during the setup process it informed me that this was the case. The setup went very smoothly. I plugged in all the HDMI cables for my components, setup the WiFi and then did the speaker calibration. Took me about 1 hour to remove my old Yamaha receiver and replace it with this one. The Audyssey speaker calibration using the included microphone and cardboard pyramid was also very simple and straight forward. The GUI interface on the TV screen is very basic but informational. The sound from both the cable box and the Blu-ray player is phenomenal. I'm hearing sounds from my rear speakers that were not audible from the old receiver. The Bluetooth is also very easy to set up with an android phone and the airplay feature for Apple products works just as well. After the setup it prompted me for a firmware update but I didn't do it because I read on some other reviews that it always would fail and then you have to repeat the setup and speaker calibration process again. Since I'm not experiencing any functional problems with the receiver I went with the old adage that if its not broke don't fix it. I've had this receiver since the beginning of January and I listen to all TV shows and movies using the excellent sound produced by this receiver. If you are looking to replace your current receiver I would readily recommend this Denon to anyone looking for a mid-level 7.2, Network ready, Bluetooth, 4K receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was superb. Installed everything in good time, courteous, and answered all questions. Spent nominal time after set-up explaining the new system. I thank you Best Buy Geek squad.Geekam very happy with the 4 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almos all electronic that have is came from here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onkyo always does what is needed. And when you buy here Best Buy with all specialist support. Plus all concerns or questions, answers. suggestions is a no-brainer. I love to have these two stores always for my electronics. collecting rewards and points from this last purchase. I get a new TV 65 for a bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad agents out of my TV to all my equipment my wall everything is perfect very good thank you

    I would recommend this to a friend
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