Customer Ratings & Reviews

It's been a few years and this AV has withstood the test of time. Audio is great, endurance is better than Sony. Inputs are plentiful, and easier to use unlike Denon.

Great receiver would highly recommend buy it you will not be disappointed

The agent and salesperson was very knowledgeable about the product. The produt is the best sound ever. The highs and Lows is very clear. I recommend buying this product

For those of you who aren't techies out there--and I am NOT--you should buy the extended warranty for your electronic equipment from Best Buy. why? Because it's only $40. for 4 yrs., and if the tech can't fix it, they'll REPLACE it! How can it get any better than that????

Very helpful in determining the debate between Samsung and Sonos that the Samsung TV had the issues. Sonos always just works.

Great product easy to use with LG TV and latest Apple 4K that includes Dolby Vision.

Being a constant user of the electronics I own, Best Buy offers the best quality insurance, one time I bought something in walmart and it was almost impossible to return it after it failes, and that's why I preferred to get all my electronics in Best Buy, I had some good experience with them replacing the items or fixing it. Sometimes maybe it would be costly but I preferred to spend some extra money.

Great service and always there to help and provide peace of mind.

Awesome AVR and drives all of my Klipsch speakers and subwoofers. Love the dynamic sound that I receive when sitting down and watching movies.

Geek squad is probably the best service out there. Super communicative and on time. Loved the service!! Will definitely buy again.

I purchased this as an open box item. It was in great shape and included all accessories. As soon as I powered on the unit I could hear a buzz coming from it. It sounded like an AC compressor. I read another review here that reported the same issue, so mine definitely wasn't unique. Setup was very easy and it did a good job auto-calibrating my 5.1 setup using the included mic. I tested some movies first and they sounded great. Then I tested high-res, lossless music from a DAC, and that's where my big complaint is. Because I have mid-sized bookshelf speakers I always set speaker size to "small" in my receivers and let my subwoofer handle all the low end. I also prefer a direct, clean sound from my DAC -- no processing. Unfortunately this unit does not allow you incorporate the subwoofer in a clean 2-channel audio configuration. The only way to get output to the subwoofer is to use a processed effect, either one that uses ALL the speakers or an "Enhanced" mode that is adds processing to MP3s and other compressed music. The guide shows a direct 2CH option that includes the subwoofer, but I could not get it to use the subwoofer in that mode. I called Sony support and they were unable to help.

4-Year Standard Geek Squad Protection was a great piece of mind. Was cheep with Total Tech support.

The sound is amazing from this soundbar. I highly recommened

Its always a good thing to have a warranty on anything. if anyting happens to it in a year or whatever plan you choose best buy will just give you a brand new one.

Excellent service to purchase with any electronic. Easy processing and customer service.

I always purchase the longest extended warranty offered. I have never had to use one of them but If I ever need it, it is nice to know that my product will be covered

There is nothing better than knowing that when something goes wrong with your product that you have a warranty to fall back on. Any warranty is a PRICELESS thing to have!

GREAT PRODUCT FOR THE PRICE. EASY TO USE AND IS DURABLE.

4-Year Standard Geek Squad Protection. Great deal with Total Tech Support.

Service technician very knowledgeable and professional