Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,697 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle! Theyre are willing to go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this product. Great quality. Great sound. Best buy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with our desktop computer and tech came out and had it going in no time. Very professional and also friendly and explained all in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it but for the price of these products it is covering I think it is a wise choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a sound bar till now. Got a couple of months with it and I love it. Never going back to regular tv speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worth it as you never know when something will quit working for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quickly and securely mounted and connec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad quickly and securely mounted and connected our new OLED A2 series television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lengthy process, but still better than warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took my local Best Buy/Geek Squad several weeks to determine they would not have the ability to send off my soundbar for repair, so after about 4 weeks, I was given a gift card to purchase a new soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds for a good price. I put it in the basement and it sounds awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so very pleased with my Samsung soundbar. TVs alone don’t have the sound they used to. You almost have to get separate audio equipment. I’m glad I did. Two thumbs way up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Especially in big ticket items. Best Buy always takes care of it when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the added Geek Squad protection on all my purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection stands by the products, they always answer questions and will replace products without question. A must for products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to buy when purchasing any type of electronic equipment. The help they provide is worth more than the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to deal with, a must when buying an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage for the laptops!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend