Customer Ratings & Reviews

I recommend a warranty when purchasing any electronics, because worse case something happens it can save a lot of money trying to repair it.

Agent was successful in helping with my return and new speaker due to lack of parts from JBL

Worth it. You never know when your favorite electronic will need some attention. I recently returned to college online and needed to make sure my old laptop was ready to complete assignments. It ran slow and froze. With this protection I was able to have all of families latops worked on at no extra cost.

Great protection as they are timely and don't give you hassle about returns. If it comes with a protection plan then I buy it. Best buy has one of the best out there.

Geek squad is the best protection there is. I never have an issue with them

Great sound. Wonderful interface. Suddenly (5 months later) said “No Network” even though it was connected. Did a factory reset and the issue persisted until I connected a LAN cable. Ah well.

but i have to say this one is worth it. I had issues with my fridge twice and geek squad took care of everything with the local repair company. I never saw one bill. One thing about the replacement is you only get the amount of money you paid towards a new one its not a direct replacement.

4 years of protection on sound equipment is worth the expense.

Service and terrific and any questions were answered precisely

For real though, if this thing breaks and y’all don’t honor the agreement I will cause such a big scene. You don’t even know. It will be like that scene in Step-Brothers where John C. Reilly and Will Ferrell are swinging bats and golf clubs. Man, I love that movie! I think that it’s actually on Netflix right now.

Excelent service jujujujujujujujujujujujujujujujuy

Feels great having a warranty that you don’t have to jump thru hoops for

The Geek offered me a 4 year Grantee for 64.99$ on a additional purchase. It will cover any damages done to the speaker it will be replaced 100% with a brand new speaker.

We had geek squad install our dolby atmos soundbar system with our new tv. They are extremely knowledgeable and I highly recommend them for any purchases. We have a 4 year geek squad protection on our speakers for a minimal price. This brings me peace of mind which is worth alot to me.

The sound is amazing. I like how you can change the sound depending on what you are watching. Overall you can't beat the sound and quality for the price.

Superior service is what we get from Geek Squad! The representative who delivered and hooked up our new 65” tv was knowledgeable, patient, courteous and friendly! He set up the sound bar and configured the remotes. Definitely worth the cost for the future coverage,too.

This is an excellent protection service offered by BestBuy & highly recommend getting it for the products you buy from them when applicable. It definitely helps provide a "Piece of Mind" to you for the goods you get knowing that if something goes wrong, it will help you out greatly.

I always get the the protection plan just to be safe, Had problems a Samsung tv in purchase late 2019 and I think I just got bad one. Samsung was terrible and didn't get any help. Ever since best buy I have basically had the whole tv rebuilt and they have still are checking up on it by there plan policies.

I like having pieces of mind on the electronics that but in having said that sometimes it's hard to get anything then because Being disabled in homebound best buy i'm sorry but does it worry about the disabled all that much. But I still like this store

It doesn't matter what i buy, i always get the protection plan. If i need help i just call or chat on my app and i get help right away