Customer Ratings & Reviews

I mounted and connected myself but buying a protection is helpful since it's not easy to throw it or too expensive in case it gives you trouble after a year. This happened to me and I felt glad i bought the protection plan

The service that Geek squad provides is top tier! From the morning to arrival the representative communicated with me by providing timely updates regarding an ETA since there were a few delays.

I always buy Best Buy Extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not on hold waiting to speak to some person outside of the United States on the phone.

Purchasing this extended warranty does provide a sense of comfort. I feel assured that if I have any issues, everything will be ok!

pretty decent system but depending on the room size and layout will affect the sound quality. Smaller room its great larger rooms its not to good.

Geek squad protection is worth the money. Any time I have an issue and the warranty, I’ve always been taken care of. Either my item is prorated or I get a new one. It’s a win!

Very glad i purchased this protection plan i had a 55 inch tv that gave me some problems maybe a year after purchase i made 1 phone call n set up an appointment. The technician came out to my home resolved the problem and my tv has been working fine ever since. I couldn’t imagine having to lug that tv to a repair shop. Well worth the purchase

I personally love the party box 110 great sound.❤️❤️❤️

Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

I have not used this plan yet on my new system but I did use it on my old sound system which was bought brand new and quit working 2 days after it was hooked up brought it in to Geek Squad and it could not be replaced so they gave me my money back and I purchased a different brand which I am happy with!

The guys and shop give me amazing service in all Virginia

I love the geek squad. Ive purchased so many electronic devices over the years since 1990s and th GS has helped me evertime I've needed them

[Employee of bestbuy] Love this 4 year protection plan through geek squad

Glad I got the additional coverage. This makes any issues seem easy to fix.

I always recommend Geek Squad service for all of my major purchases from Best Buy. Nothing beats it for the comfort of knowing if anything goes wrong with the product, you know Best Buy willl have a solution for you.

They are very experienced and full of knowledge .they helped me with my warranty and got my soundbar up and running

Geek Squad Protection was a no-brainer...I ALWAYS get extra coverage on electronics.

Excellent service, highly recommended, Expect the best!

Worth it. You never know when your favorite electronic will need some attention. I recently returned to college online and needed to make sure my old laptop was ready to complete assignments. It ran slow and froze. With this protection I was able to have all of families latops worked on at no extra cost.

Never had to use this so I don’t know if it’s any good or the value of the service. I guess I was sold on the benefit of having it as opposed to not having it.