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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3709 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,709 reviews
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather pay a little more now than a lot later, especially with 3 teenagers in the house and friends in and out, put downstairs in game room so the warranty will cover anything that goes wrong. Best Buy has always stood by their warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE GEEK SQUAD IS THE BEST SUPPORT YOU CAN HAVE TO SOLVE ANY ISSUES OR ANSWER ANY QUESTIONS YOUR HAVE FOR ALL TYPE OF PRODUCTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    deff get the extra warranty. my curv tv had a small black spot & they came right out to check it. within couple days had a whole new screen installed at my house. didnt have to bring to store or ship to company. geek squad was very friendly & professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection, bestbuy always is good with their geek squad protection and customer service, I personally recommend always getting it cause you never know when you will need it!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always answer questions and help find solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like my purchases are protected when I order Geek Squad protection. Have been using this service for many years and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one service you hope you never have to use, but it’s great to have it there anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Got To!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the protection plan! It makes me feel 100% more safe knowing I have the care of geek squad to fix my product if any problems come about. Couldn’t go wrong with the extra product care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allways get Protection plan on high priced purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver . Love best buy. Can go wrong. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of ind for a minimum cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an inexpensive sound bar for my great-nephew. I thought it was a wise decision to also purchase Geek Squad Protection for a minimum price & in additional i received peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection IF you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I don't normally purchase these but I did for my last sound bar and it paid off 100%. They get you with the fine print, though. Smaller, certain items are sent off for repair and could take 4-8 weeks. Only having sound from the tv was not an option so I had to buy a new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP Is the thing to get

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection is always great, it makes ease of purchase and takes the worry out of the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm being asked to review this service despite that I have not had a need to use the geek squad service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can not beat the geek squad any way you try they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new dryer. It was drying like we expected. Geek Squad came out fixed the vent pipe and cleaned out a built in lint catcher our house had that we were aware existed. Works great since then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty by Geek Squad is the best. No mailing your stuff in to a repair center. Just take it to the store & it's done so much quicker than the mail in warranties. If it's too big to mail in they are at your location in a day or two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Will Never Let You Down with the warranty plan especially for all your electronic devices and if it's a big screen television they will send someone out to you to service if it goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I hope to never have to use this, so this "review" is a little premature but, hey, I want the points, man! Is this comment up to 50 characters yet, I sure hope so! Yay GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like music movies, good nice quality voices strong loud !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say it’s an add on warranty that I hope not to use.

    I would recommend this to a friend